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your personal robot that will sweep and vacuum for you
 
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 Support & Warranty Information

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Number of posts : 69
Registration date : 2008-11-07

PostSubject: Support & Warranty Information   2009-01-08, 9:36 pm

Warranty Policy

The vacuum products carry 1 year warranty while the battery is 6 months warranty.

If the vacuum or the battery are not functioning properly but still under the warranty, please contact Metapo Technical Support Center for assistance.

Email: support@metapo.com
Phone#: (408) 943-9308

and our support representative will guide you through the RMA procedure.

You may find the RMA form at
http://www.afapower.com/rma_cleanmate_page.html. Please email or fax the RMA Form once completed along with the invoice.
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JohnWest
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PostSubject: Why don't you return phone calls or emails?   2010-03-10, 7:28 am

How is the warranty any good if you never respond to phone calls or emails?

I've been trying to get my unit fixed since 25 days after I bought it, over 4 months ago, and can't get any help.
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