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 What's the fastest way to fix stripped gear under warranty?

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Boris
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PostSubject: What's the fastest way to fix stripped gear under warranty?   2010-02-20, 9:39 pm

After four uses, our brand-new QQ-2 started making "burrrr" noises and slowly turning in circles. I noticed white plastic crumbs coming out of the left wheel base. I looked inside, and found the damage in the two plastic gears that drive the wheel. The worm gear stripped the teeth on the round gear. The cause looks to be a hair wrapped around the whee's axel, that got tangled up in the lubricant.
We just bought the QQ-2 a week ago, so it's still under warranty. What's the fastest way to fix this? I don't want to ship the whole robot, and I wouldn't have a problem replacing the wheel myself.

Thank you!

Boris
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